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Warranty

Notice of Disclaimer of Liability

The products and services offered by Protect Enfant Inc. are intended to reduce the likelihood of injury and should make your home a safer environment for your child. However, our products are not a substitute for proper adult supervision. Therefore, by using our products and services you agree that Protect Enfant Inc. will not be held liable for any damages or personal injuries due to the lack of proper adult supervision, misuse of any product, failure to verify the proper functioning of any product (wear and tear, loose parts, etc) and information or lack of information provided, and others.

Our products are not a substitute for proper adult supervision

Product Warranty Information

Protect Enfant Inc. does not manufacture the products offered in this catalog. Manufacturers’ warranties are provided with the products sold and Protect Enfant Inc. does not offer any further warranties or guarantees.

Effectiveness of each product depends on proper installation and use. The warranties do not cover product abuse or normal wear and tear.

Returns & Exchanges

We would exchange or refund within 30 days (less shipping and handling charges) any products that you are not completely satisfied with. Product returns must be in new condition and accompanied by original package and sales receipt.  All returns and exchanges must be approved through the Customer Service Department. Please call them at (514) 369-0337.

Please send returns along with your name, address, phone number and sales receipt to Protect Enfant Inc., 6900 Decarie Blvd, Suite 107E, CSL   Qc   H3X-2T8.

Colors and fabrics depend on availability and may vary. Prices are subject to change.

Hours of Operation

Our representatives are available to assist you with orders, selecting products, installing hardware products and to answer your questions: 

Monday through Wednesday, from 9:00 a.m. to 5:00 p.m., EST. 
Thursday from 9:00 a.m. to 8:00 p.m., EST. 
Friday from 9:00 a.m. to 1:00 p.m., EST. 
Sunday from 1:00 p.m. to 5:00 p.m., EST. 
Just call
(514) 3690-337 or 1- (877) PRO-ENFA

At any other time you could leave us a message and we will return your call as soon as possible.

Payment Options

Protect Enfant Inc. accepts Visa and Mastercard (at the boutique only), Checks or Money Orders. Checks and money orders can be sent to:
Protect Enfant Inc.
6900 Decarie Blvd, Suite 107E.  
CSL,  Qc,  
H3X-2T8
Canada

 

Misprints, errors, and product availability - We reserve the right not to process orders (even accepted orders) where the price or other material information on this Website is inaccurate.      
Send mail to Info@ProtectEnfant.com with questions or comments about this web site. Copyright © 1999 Protect Enfant Inc.    
Last modified: May 1st, 2008